Lewis & Clark’s Information Technology Service Desk is the definitive resource for all your technology needs. Our staff and student workers are eager to assist with any issue you may have or project you may undertake. We welcome you to campus and want to help make your move as easy as possible!
If you would like to join the team at the IT Service Desk, apply here! We are always looking for friendly, helpful, and enthusiastic students to employ.
Do I need a personal computer at Lewis & Clark?
It is not required, however, most of the work you will be doing at Lewis & Clark requires a computer, so owning one can make your life easier. That being said, Lewis & Clark has computer facilities available to its students 24/7.
What computing facilities are available on campus?
There are more than 100 Mac and Windows computers available to students on campus for general use. Furthermore, many departments have discipline-specific labs for teaching and projects. Click here to see lab locations.
What type of computer should I buy for college?
Both Windows and Mac computers are supported at Lewis & Clark. We recommend the following minimum specifications:
- 8GB of Ram
- 250GB Hard drive
- Windows 7 or Mac OSX.10 (Yosemite), or newer
What software do I need?
* Microsoft Office
We support Microsoft Office 2010 (or higher) for Windows, and Microsoft Office 2008 (or higher) for Mac. Older versions of Microsoft Office will still work with your computer, but may cause problems when trying to print your work, or send it to other computers. Your LCmail account also gives you free access to Google Apps, which has many useful programs comparable to the Office suite.
* Antivirus software
Antivirus software is required to access the internet. The school offers Symantec Endpoint Protection, for free, to enrolled students.
We strongly recommend bringing any operating system installation discs for your computer with you, or, if discs are not available, a copy of any licenses or installation files. If your computer malfunctions, IT may not be able to assist you without them.
How do I access the Internet at Lewis & Clark?
WiFi access is available in all buildings on campus. Here’s what you need to get access:
– Up-to-date Operating System
– Antivirus software installed
Once these requirements are met, connect your device to the LC Wireless Network, launch a web browser, and follow the prompts. For more detailed instructions, click here.
What are the L&C Network policies?
In addition to keeping your computer software updated and having current antivirus software, you must follow our “Responsible use of Technology Policy.”
Will I be able to connect through my multimedia device or gaming console?
Of course! Gaming consoles and multimedia devices should connect automatically to the LC Wireless network (but NOT LC Secure). If your device has trouble connecting, submit this form.
Will I need my own printer?
No! Lewis & Clark offers facilities with available printers for all its enrolled students. Each student receives a balance of 650 sheets each year; additional sheets can be purchased for 6¢ each. Having your own printer can be convenient, but it is by no means necessary. Please note that you will not have wireless printing capability if you choose to bring your own printer, per network restrictions.
What other resources are available to students?
- Equipment checkout – cameras, lights, projectors, and more!
- Technical troubleshooting — get help with digital issues.
- Resource lab – print photos and posters, get passport photos, use our 3D printer, or take advantage of our wide array of high-end editing software!
Where can I go for help?
You can get help by calling us at 503-768-7225, emailing firstname.lastname@example.org, or visiting the IT Service Desk on the first floor of Watzek Library; just follow the blue dots!
Additionally, our department web page contains tutorials, instructions, and solutions to common problems as well as a wealth of information on the services we offer — check it out at go.lclark.edu/it.